The 2024 hurricane season officially kicks off today, Saturday, June 1. AEP Texas is fully prepared to support our customers through any storms our communities may face this season. For essential hurricane preparation and safety tips, we encourage customers to visit AEPTexas.com/safety.
"At AEP Texas we remain prepared for hurricane season," AEP Texas Communications Director Omar Lopez said. "From our crews to our call centers, we conduct drills and practice storm scenarios to ensure we can respond effectively to any outage situation. Our year-round efforts ensure that when a hurricane hits, we are ready to provide safe, reliable electric service to our customers - or restore quickly and safely."
By visiting the AEP Texas website, customers can access important resources including:
- Emergency Kit Video: Learn how to build a personal emergency kit.
- Storm Guidelines: Instructions on what to do before, during, and after a storm.
- Downed Power Line Safety: Stay at least 10 feet away from downed power lines.
- Hurricane Safety Poster: Print and display a poster with key safety tips.
Other services include:
- Account Services: Open a free account at AEPTexas.com for easy access to all our services.
- Outage Alerts: Register for outage alerts delivered to your mobile device.
- Outage Map: Learn the cause of an outage and an estimated time of restoration, if available.
Hurricane season runs until November 30. Make sure to follow AEP Texas on Facebook and X to stay informed and download the AEP Texas app to report an outage or downed power lines. For more information, visit AEPTexas.com.