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AEP Texas reminds customers that hurricane season has begun

AEP Texas reminds everyone that hurricane season began June 1 and continues through November 30.   Now is the time to begin planning for the possibility of a major storm. 

AEP Texas reminds everyone that hurricane season began June 1 and continues through November 30.   Now is the time to begin planning for the possibility of a major storm. 


Friday, 5-21-2021- Storm Restoration Final Update for Laredo District

As of 3 p.m., AEP Texas crews had reduced the number of outages within the City of Laredo to 31, as compared to 37,000 on Monday night.  Remaining outages totaled 56 for the combined Hebbronville/ Falfurrias/Alice/Freer area. 

As of 3 p.m., AEP Texas crews had reduced the number of outages within the City of Laredo to 31, as compared to 37,000 on Monday night.  Remaining outages totaled 56 for the combined Hebbronville/ Falfurrias/Alice/Freer area. 


Thursday, 5-20-2021 Storm Restoration Status for Laredo District

AEP Texas crews are nearing completion of the restoration efforts following multiple storms throughout the Laredo District.  

AEP Texas crews are nearing completion of the restoration efforts following multiple storms throughout the Laredo District.  


AEP Texas crews continue restoration efforts in Laredo following storms that began Monday

AEP Texas crews have made significant progress in responding to outages caused by the storms that have battered the Laredo area since Monday.   As of 5 p.m., approximately 1,470 Laredo residents remained without power. Estimated restoration times were projected for 10 p.m. tonight previously.  However, due to the multiple storms over the past few days, service restoration may not be completed before 4 p.m. on Friday for some customers. Most customers will see their service returned much earlier.   

AEP Texas crews have made significant progress in responding to outages caused by the storms that have battered the Laredo area since Monday.   As of 5 p.m., approximately 1,470 Laredo residents remained without power. Estimated restoration times were projected for 10 p.m. tonight previously.  However, due to the multiple storms over the past few days, service restoration may not be completed before 4 p.m. on Friday for some customers. Most customers will see their service returned much earlier.   


AEP Texas Earns 2021 ENERGY STAR® SUSTAINED EXCELLENCE Award

AEP Texas is proud to announce that it has received the 2021 ENERGY STAR Partner of the Year-Sustained Excellence Award from the U.S. Environmental Protection Agency and the U.S. Department of Energy for the ninth time.

AEP Texas is proud to announce that it has received the 2021 ENERGY STAR Partner of the Year-Sustained Excellence Award from the U.S. Environmental Protection Agency and the U.S. Department of Energy for the ninth time.


Robert Black Named AEP Texas Vice President of External Affairs

AEP Texas President and COO Judith E. Talavera has named Robert Black vice president of External Affairs, effective April 1.  He will be responsible for governmental affairs as well as community and customer activities for the company.  He replaces Julio Reyes who will retire in July after 47 years of service.

AEP Texas President and COO Judith E. Talavera has named Robert Black vice president of External Affairs, effective April 1.  He will be responsible for governmental affairs as well as community and customer activities for the company.  He replaces Julio Reyes who will retire in July after 47 years of service.


Crews restoring final power outages, customers without power are asked to turn off major appliances

AEP Texas crews continue to restore electric service for customers without power. The restoration effort achieved 99 percent completion on Friday.

AEP Texas crews continue to restore electric service for customers without power. The restoration effort achieved 99 percent completion on Friday.


Friday update: AEP Texas has restored 97 percent of all customers

(CORPUS CHRISTI, TEXAS - February 19, 2021) As of 1 p.m. Friday, AEP Texas has restored power to 97 percent of customers across the service territory affected by the load shed event this week. Crews and employees will continue working until all customers are restored.

(CORPUS CHRISTI, TEXAS - February 19, 2021) As of 1 p.m. Friday, AEP Texas has restored power to 97 percent of customers across the service territory affected by the load shed event this week. Crews and employees will continue working until all customers are restored.


Friday evening update: 99 percent of all customers restored

(CORPUS CHRISTI, TEXAS - February 19, 2021) As of 6:30 p.m. Friday, AEP Texas has restored power to 99 percent of the customers affected by this week's winter storms and load shed event. The percentage includes all customers who experienced a power outage early Monday before the rotating outages started and customers who experienced a power outage once active restoration efforts began Wednesday evening. Crews and employees will continue working until all customers are restored.

(CORPUS CHRISTI, TEXAS - February 19, 2021) As of 6:30 p.m. Friday, AEP Texas has restored power to 99 percent of the customers affected by this week's winter storms and load shed event. The percentage includes all customers who experienced a power outage early Monday before the rotating outages started and customers who experienced a power outage once active restoration efforts began Wednesday evening. Crews and employees will continue working until all customers are restored.


AEP Texas restores more than 150,000 customers overnight as generation increases on the electric grid

(CORPUS CHRISTI, TEXAS - February 18, 2021) AEP Texas restored electric service to approximately 150,000 customers overnight late Wednesday into Thursday morning as more generation came online in ERCOT. We are actively working to restore power to customers throughout our service territory.

(CORPUS CHRISTI, TEXAS - February 18, 2021) AEP Texas restored electric service to approximately 150,000 customers overnight late Wednesday into Thursday morning as more generation came online in ERCOT. We are actively working to restore power to customers throughout our service territory.


We are working to resolve a technical issue with our systems. No service disconnections for non-payment will occur until this issue is resolved.

Our call centers are experiencing exceptionally high call volumes. We are asking that you only contact us if there is a safety, outage concern or if you believe you were disconnected in error. Thank you for your patience.